: There are different types of customer services. Each with their own good and bad features. The Sales Man - this persons job is to engage the customer and sell them a product directly. Example would be a car sales man. Their job is to talk you into buying the product. Sales helper - this can be anyone working in the store. Its everyone's job to help the customer find what it is they want, and not leave them wandering around your store. This is the second most common form of customer service in your store... ...  #Promote the Blog theretailconsultant.blogspot.com 
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